Our proprietary system review is a 130-point check of all of your applications to ensure that they are set up and running to Industry Best Practices. This list is a thorough manual and automated check of your ConnectWise Automate and Manage systems based on 8-years of working with IT Service Providers and MSP’s in real-world environments with these tools.
Our Comprehensive Check
For ConnectWise Automate, our team performs a 70-point inspection including;
Server specifications
Overall system performance
MySql/MariaDB database configuration
System Patch Level
Error log
Service plan setup
Monitor configuration
Groups
Group searches
Client patching setups (Windows and Application)
Alerting, notifications and ticket creation
Asset sync
Ticket Categories
* Some items are not checked when the server is hosted in the ConnectWise cloud
For ConnectWise Manage, our team performs a 60-point inspection including;
Agreements
Boards and their statuses
Closed loop and your external client communications
Work types & work roles
Products and how they are being used throughout the system
Opportunities
Workflows and tracks
SLA’s
Type/Sub-type/Item
Reporting
Integrations
Company Settings
Dispatch portal
$500 – Completed Quickly – Guaranteed!
Our team will complete the System Review within 2 weeks from
payment approval or we will refund the entire System Review fee.
Find out how your ConnectWise Automate and Manage are performing today!