Custom Training

Learn from the best and take your automation to the next level

A finely tuned, custom ConnectWise Automate (formerly LabTech) install can boost your bottom line by making your engineers more efficient and productive. But only if they know how to make the most of what ConnectWise Automate (LabTech) offers. Get your team up to speed so they know how to effectively use ConnectWise Automate and can take advantage of the most powerful RMM software on the market.

Stack Advisors’ customized training programs give your team the resources and understanding they need to expand and maximize your investment in ConnectWise Automate.


Stack Health Check: We recommend training clients start with a Stack Advisors’ Health Check to get an overview of the current state of your ConnectWise Manage and Automate servers.

Executive call: We will also conduct a call to scope the training program with your management team to ensure the program addresses your particular needs.

Engineer survey: We will conduct a quick survey of your team to get their input on desired subject matter. All topics will be reviewed and approved with a follow-up executive call.

Program Design

The team at Stack Advisors will create a customized training program for your business based on our training framework and the discovery information collected from your management and engineering teams.

Onsite Training

Day 1: Dive into a full day of instructor-led classroom training to expand the topics from our discovery work. We can provide this as one full-day session or two half-day sessions repeating the content.
Day 2: Today is a half-day open lab to try things out, have specific questions answered and get one-on-one time with your trainer to dig into specific applications.

Follow-up Webinar

We will reconnect two weeks after your onsite training program for an open two-hour webinar. Use this time for more Q & A, to get help with special projects or whatever you’d like to cover.

The Details

How many attendees can come? As many as you want. All you need to do is provide the room and we will be ready to present to a large auditorium or a small group.
Who should attend? Anyone who uses LabTech as part of their job will benefit from this program. This minimal investment will make your engineers better at their jobs and give them new ideas about what LabTech software can do for your company.
How much does a customized training program for my team cost? $3,000 plus travel and expenses for your instructor. Send 10 people to class for only $300 per person. These two days invested in your staff will immediately pay off.
How does the Day 2 open lab work? We will provide a demo LabTech server with up to 25 agents for your team to build, test and play with during the training.